In these scenarios we recommend that you allow traffic to bypass the proxy inspection for the above domains.įurther Pexip app or SIP domains may be required for customers who are using a partner's white-labeled service. Please check vendor documentation to confirm the support status for the hardware/software versions. Some web proxies may not support WebSocket (wss://) connections and break the connection to the Pexip servers. The following domain is required for One-Touch Join for Pexip Service:Īdministrators are also advised to keep the below rule to enable URL redirects: The following domains are required for the baseline Pexip Service (SIP / Pexip app / Edge services): In certain network environments, Pexip Service domains may need to be safelisted in the group policy, web proxy or filtering corporate firewalls to allow traffic to pass without interference. Safelisting domains: firewall, proxies and group policy Here's more information on testing your network for suitability with the Pexip Service. You can save the report and forward it to your IT administrator. The test evaluates whether your network supports the Pexip services, verifies that no firewalls will block the service, identifies any issues and explains how to resolve them. The Activate Endpoint app can be used to check the suitability of your network environment for registering your endpoint to the Pexip Service. Please note that the firewall changes announced in December 2020 have now been implemented August 2021 - please see Alignment of firewall addresses on the Pexip Service for details. Note that port 389 is a secure LDAP connection (StartTLS). The current set of recommended general firewall rules for the Pexip Service are listed at. Inbound H.323 calling port ranges for devices not registered to the Pexip Service network.SIP calling port ranges for devices not registered to the Pexip Service network.Safelisting domains: firewall, proxies and group policy.This article describes the firewall rules and port requirements for the Pexip Service. Firewall rules and ports for the Pexip Service

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